Radiator Warranty Registration
Please check your product for defects and accuracy to ensure you received the correct items for your vehicle prior to installation. If there is a discrepancy, contact us immediately. You will need to provide a copy of your order receipt as well as pictures of the damaged or wrong items before installation. If installation of damaged or incorrect items has begun, you have assumed ownership and replacement of the item is at the discretion of Auto City Classic. All radiators are guaranteed to be free from material, manufacturer defects and workmanship defects for the life of the radiator.
To ensure your Radiator is under warranty, the purchase must be registered by the purchaser on the Auto City Classic website (www.autocityclassic.com), within 30 days of the purchase date. Failure to register the product will void the warranty.
Modifying the radiator design or function, or subjecting the radiator to abuse, misuse, mishandling or unauthorized repair voids all aspects of the warranty and return policy. This includes but, not limited to fastening fans or other elements to or through the radiator core other than instructed with Auto City Classic fan & shroud kits. Auto City Classic reserves the right to deem custom mounts as voidable.
To submit a warranty claim, you must obtain a return authorization and instructions by contacting Auto City Classic during business hours. Once the radiator is received and inspected, we reserve the option to repair or replace the radiator. This process may take up to 10 business days.
For warranty to be considered, you must register and provide a copy of your original sale receipt. All return and replacement shipping costs are the responsibility of the purchaser. Radiators must be clean and flushed before shipping back. Under no circumstances will Auto City Classic reimburse for shipping costs. Auto City Classic can help provide return labels only if the shipping costs are collected from the customer upfront.
Radiator warranty will be provided only once per radiator purchase. This warranty is valid only for the original purchaser and is not transferable or assignable with new ownership. Any, and all costs to remove and/or replace a warrantied radiator are not covered by this warranty, including the shipment to and from Auto City Classic for testing, repair, or replacement. Please be sure to remove all items such as fans, shrouds, fittings, or hoses etc. that you may have installed on the radiator. Ship only, the radiator itself.
Also note that loss of vehicle, rentals and/or towing expenses are not covered. Other than the warranty described above, all Auto City Classic radiators are sold “AS IS” and no other warranty is implied.
Auto City Classic also reserves the right to replace any product that is no longer available in our product line with a new product of comparable value and functionality. If a radiator of comparable value and functionality is not available, Auto City Classic may offer an upgraded model and require the purchaser to pay the difference in price between the radiator originally purchased and the current retail price of the radiator being substituted.
Auto City Classic recommends performing a compete flush of the cooling system before filling the system with Aluminum approved green pre-mixed 50/50 coolant. Failing to do so may void the warranty. It is the responsibility of the purchaser to mock and/or test fit before installing in the vehicle or adding any coolant.
Proof of purchase must be supplied for any warranty claim.
To ensure your Radiator is under warranty, the purchase must be registered by the purchaser on the Auto City Classic website (www.autocityclassic.com), within 30 days of the purchase date. Failure to register the product will void the warranty.
Modifying the radiator design or function, or subjecting the radiator to abuse, misuse, mishandling or unauthorized repair voids all aspects of the warranty and return policy. This includes but, not limited to fastening fans or other elements to or through the radiator core other than instructed with Auto City Classic fan & shroud kits. Auto City Classic reserves the right to deem custom mounts as voidable.
To submit a warranty claim, you must obtain a return authorization and instructions by contacting Auto City Classic during business hours. Once the radiator is received and inspected, we reserve the option to repair or replace the radiator. This process may take up to 10 business days.
For warranty to be considered, you must register and provide a copy of your original sale receipt. All return and replacement shipping costs are the responsibility of the purchaser. Radiators must be clean and flushed before shipping back. Under no circumstances will Auto City Classic reimburse for shipping costs. Auto City Classic can help provide return labels only if the shipping costs are collected from the customer upfront.
Radiator warranty will be provided only once per radiator purchase. This warranty is valid only for the original purchaser and is not transferable or assignable with new ownership. Any, and all costs to remove and/or replace a warrantied radiator are not covered by this warranty, including the shipment to and from Auto City Classic for testing, repair, or replacement. Please be sure to remove all items such as fans, shrouds, fittings, or hoses etc. that you may have installed on the radiator. Ship only, the radiator itself.
Also note that loss of vehicle, rentals and/or towing expenses are not covered. Other than the warranty described above, all Auto City Classic radiators are sold “AS IS” and no other warranty is implied.
Auto City Classic also reserves the right to replace any product that is no longer available in our product line with a new product of comparable value and functionality. If a radiator of comparable value and functionality is not available, Auto City Classic may offer an upgraded model and require the purchaser to pay the difference in price between the radiator originally purchased and the current retail price of the radiator being substituted.
Auto City Classic recommends performing a compete flush of the cooling system before filling the system with Aluminum approved green pre-mixed 50/50 coolant. Failing to do so may void the warranty. It is the responsibility of the purchaser to mock and/or test fit before installing in the vehicle or adding any coolant.
Proof of purchase must be supplied for any warranty claim.